Call us today02 6921 7770

“We’ve had other companies tell us ‘we will become your IT department’, but Clear Skies have been the first ones to actually deliver on it”

“The all-inclusive, call us as often as you want package is great value and helps us get the results we need. It’s 24/7 and a guaranteed response – our staff know that if the pick up the phone at 10pm and call them that they are going to get a response”

Client Stories

Ok, enough of the hype around what we do, we know you are mainly interested in the reality of what we are achieving right now for our franchise clients, so here goes...

“Clear Skies actually called us one day to say some updates needed fixing and they would get it done in the background. We didn’t see a thing… we just kept working. Then they called to say it was all fixed! I’ve never seen that before“

Natasha Callewaert | Owner, Quest Wodonga

“We’ve had other companies tell us ‘we will become your IT Department’ but Clear Skies have been the first ones to actually deliver on it.

It’s 24/7 and a guaranteed response – our staff know that if they pick up the phone at 10pm and call them that they are going to get a response.

In the last couple of months we’ve been making more calls to them than we ever did with our previous provider because we know that they will help us with everything. This doesn’t necessarily mean things are breaking more but that they help with all our software so we are comfortable calling about anything.

It’s saving us so much time mucking about with different providers.

Even with previous providers who promised after hours service, you would call at 5pm and couldn’t get anyone.

The all inclusive, call us as often as you want package, is great value and helps us get the results we need.

The fact that they offer a “staffed Help Desk” ready, willing and waiting to take calls is a massive benefit. The phone is answered by a person who can actually help you to solve your problem – quickly.“

Paul Goldsmith | Owner, Quest East St Kilda & Quest Glen Waverley
“Initially I felt as if we had a pretty good IT setup and service. We had some friendly IT guys come in every month or so who would conduct what they said were ‘checks and maintenance’ of our computers. I thought we were in pretty good shape.
 
Then we had Clear Skies come in to conduct a check, not long after our other guys had been actually. They found some serious areas of risk that needed immediate attention around anti-virus and backups. I was a bit surprised.
 
Then, when I took the time to sit down and have a strategic discussion with the guys from Clear Skies around their approach with another property of ours, it really clicked for me. I could understand why they do things the way they do and why you need to watch all the time, not just check every now and then.
 
IT is one of those areas as a business owner that I’m not skilled in or want to be involved in too deeply. I just want it to work. The discussion helped me realise though that ‘I needed to know enough to be dangerous’ and once I did, Clear Skies approach was a clear winner.“
 
Noel Wood | Owner, Quest Albury & Quest Wodonga

“Being in a regional area, it is hard to find support that can assist in the hours we operate. After a discussion with Darren and then Daniel, I felt confident that Clear Skies IT was the right company for our needs. The presentation was clear and professional. They tailored support for our needs and offered suggestions to move our systems forward without breaking the bank.

Once we agreed, systems were put in place to review all of our computers. I knew things weren’t good and there were some issues but after the review was completed there were many areas that needed attention. I love the fact that our system is continuously being monitored if there is a problem. Clear Skies IT will know about it before we do.

I would highly recommend Daniel and the Clear Skies IT team to look after any system, they are professional, knowledgeable and have a great approach to support.“

David Stevens | Property Manager, Quest Ballarat