“We’ve had other companies tell us ‘we will become your IT department’, but Clear Skies have been the first ones to actually deliver on it”
“The all-inclusive, call us as often as you want package is great value and helps us get the results we need. It’s 24/7 and a guaranteed response – our staff know that if the pick up the phone at 10pm and call them that they are going to get a response”
The Franchisor
As a franchisor you would most likely have experienced the massive challenge of delivering on the franchise promise of consistency, duplication, and quality in the area of local IT service and support. Packaging everything else up into the business offering is simple enough, but when it comes to IT, there just doesn’t seem to be an answer. And this one issue could be costing you millions across your network.
But Clear Skies IT have changed the game.
Clear Skies has developed a highly specific solution and built a business for the sole purpose of serving you and your crucial franchisees. We understand that the success of the franchise depends on packaging as many business components as possible into a strong offering to owners. This creates strength in relationship, stable profitable businesses, and a growing successful brand.
Our solution delivers on this, the franchise promise of a duplicated, systemised IT service approach completely conquering the age old challenge of geographic spread. This spread, of course, has always been a core strength of the Franchise business model and brand exposure, but the arch enemy of a centralised IT business approach.
Why? It’s simple… Technology is easier to manage consistently if it’s all in one place.
So with sites everywhere, hundreds of small networks, and handfuls of computers per site, franchisors had come up empty in finding a supplier with the specific focus and especially care factor, in managing and servicing such infrastructure with a common and consistent approach.
With no real solution, Franchisors usually end up doing one of two things:
- Drop the local IT service delivery in the laps of the franchisee and with crossed fingers say “Find a local IT provider and good luck!”
OR
- They might have a preferred supplier claiming to be able to be the remote IT department but the reality is that they are just another local IT provider with no specific targeted business model for IT service in a franchise, who is simply hoping to keep up.
… and infrastructure solution and service model divergence is created site by site
… and local IT service frustration rises
… and the related costs and major risks mount
Of course the veiled nature of such costs in wasted time, terribly timed IT interruptions, even major disasters tends to hide them from view. Yet the damage is being done in the franchise network as millions of dollars in hard earned business disappear each year in IT cost. It impacts the franchisee and franchisor alike.
The finger crossing, lap dropping frustration has been taken away with the IT Freedom package from Clear Skies IT, focused totally on solving this issue for franchises.