“We’ve had other companies tell us ‘we will become your IT department’, but Clear Skies have been the first ones to actually deliver on it”
“The all-inclusive, call us as often as you want package is great value and helps us get the results we need. It’s 24/7 and a guaranteed response – our staff know that if the pick up the phone at 10pm and call them that they are going to get a response”
24/7 Service Response
Great service is still that number one thing we can all struggle to put into the perfect words to define what it is, but we sure know what it isn’t don’t we.
At Clear Skies we are crystal clear on the fact that part of this description is captured in the simplicity of knowing you can pick up the phone, call a number, and receive a timely response from a friendly person.
Isn’t it simple?! So why does it seem to be a struggle so often in our industry.
We have made it our personal mission to deliver on exactly this promise and have structured different types of coverage over 24 hours 7 days a week into our services.
Why?
Because that’s what we heard people wanted!!!
Sure not everyone wants or needs to invest in a 24/7 service, some may need certain hours covered and we structure our plans to deliver exactly that. It’s a no brainer for us.
Clear Skies IT know that franchises everywhere have all sorts of business hours and dynamics and want the right coverage to match their business need and quite simply if it doesn’t match, it won’t work.